Z I P T E C H

Team

Technology Experts

Meet the dedicated leadership team behind SC360 who drive innovation, creativity, and expertise. Our experts bring a wealth of knowledge and experience to the table, ensuring that we deliver the highest quality solutions to our clients. Get to know the faces behind our success and discover the passion and commitment that fuels our work.

 

Reju Koshy Founder & Director Snippet Commerce 360°


With over 25 years of extensive experience in the tech industry, Reju Koshy has established himself as a visionary leader and an expert in software development and e-commerce solutions. As the Founder and CEO of Snippet Commerce 360° since April 2022, he drives innovation and excellence, leveraging his deep technical expertise and strategic leadership to deliver impactful results. When asked about his passion, Reju Koshy often says, “Technology is my bread and butter—I won’t eat bread and butter if I have the technology.”

During his tenure at Guthy|Renker, Reju Koshy served as Software Development Manager and E-Commerce Technical Lead for over 6 years. He led a dynamic team of 15-20 developers, spearheading the rollout of major brands, integrating advanced payment systems, and enhancing customer engagement tools, ensuring seamless project management and timely delivery.

In addition to his remarkable track record in the tech industry, Reju Koshy has continually demonstrated his commitment to excellence and client satisfaction. His collaboration with Sephora to enhance their Xstore POS systems underscores his dedication to optimizing operational efficiency and customer service. Working closely with the support team, Reju Koshy leveraged his technical expertise to streamline operations and enhance the overall customer experience. By implementing strategic enhancements and leveraging innovative solutions, he played a pivotal role in ensuring that Sephora’s POS systems met the evolving needs of the business and its customers. Reju Koshy’s proactive approach and collaborative mindset exemplify his ability to drive positive change and deliver tangible results in complex, high-stakes environments.

At Walmart eCommerce, he contributed significantly as a Senior Principal Consultant. Reju Koshy played a crucial role in optimizing Walmart’s e-commerce platform, successfully implementing key features, enhancing performance, and executing a major platform migration, which improved user experience and operational efficiency.

Reju also worked on IBM WebSphere Commerce implementation for IKEA in Älmhult, Sweden. He collaborated with the team to set up the store, customize storefront pages, and integrate third-party tools, ensuring a seamless shopping experience.

Reju worked with VFCorp for building websites for The North Face, Wrangler, and Lee. He was instrumental in implementing inventory sharing between stores, deploying the extended sites model, and designing master and sales catalogs for various VF Corporation stores.

As a Senior WCS Developer at JEGS High Performance, he refined search engine capabilities and enhanced the WebSphere Commerce platform, driving better performance and user satisfaction.

During his tenure at The Home Depot as a Technical Consultant, Reju Koshy managed multiple projects, including the redesign of category and product listing pages and the integration of Google AdSense, resulting in increased functionality and revenue growth.

At Wipro Technologies, he delivered outstanding results on high-profile projects for clients like 1-800-Flowers and Argos. His work involved platform design, performance optimization, and successful implementation of complex e-commerce solutions. He also worked with Sephora to enhance their Xstore POS systems.

In the early stages of his career at various startup technology companies, Reju Koshy developed and implemented various projects, including job portals and profiling tools, using technologies such as Java, Struts, JNI, and PHP.

Reju Koshy’s expertise encompasses building e-commerce platforms from scratch, integrating them with various systems, and utilizing analytics to boost sales and transactions. His work includes implementing AI-powered promotions, pricing engines, diverse buying flow experiences, A/B testing, fraud management systems, order management systems, and product management systems. Additionally, he has experience with Facebook pixels, Google conversions, and other advanced marketing and tracking tools.

At Snippet Commerce 360°, Reju Koshy continues to harness his extensive industry experience to drive growth and innovation. His commitment to excellence and passion for technology ensure that the company delivers cutting-edge solutions, maintaining a competitive edge in the rapidly evolving e-commerce landscape.


ACCOUNT EXECUTIVE


SAJU V IJAY


As an Account Executive, responsible for overseeing and managing company accounts, ensuring compliance with relevant laws and regulations, and handling contractual and legal matters. Expertise includes managing financial records, coordinating with legal teams to draft and review contracts, and ensuring all business activities adhere to compliance standards. Focused on maintaining accurate and up-to-date records, providing comprehensive financial and legal oversight, and supporting the company’s overall operational integrity and success.


BUSINESS/TECHNO FUNCTIONAL TEAM

Sridhar Prasanth Palanisamy
Technical Lead (Full Stack)

 

Sridhar Prasanth Palanisamy is a Full Stack Technical Lead  specializing in MongoDB, Express.js, React.js, and Node.js.

Currently working as a Technical Lead at Snippet Commerce 360, assisting the team in delivering products on time, providing support to developers to resolve issues, and planning sprint operations with the Business Development Analyst to ensure a smooth workflow. As a Tech Lead, it is essential to understand the client’s requirements thoroughly to ensure solutions align with their expectations. Daily standup meetings are conducted to accelerate progress and ensure tasks and tickets are completed within estimated timelines. Responsibilities also include testing applications at the code level and optimizing them, while concurrently managing other key development tasks.

Previously, worked as a Next.js Developer at JIC IT Solutions in Kochi on three projects with a team of 25 members, gaining experience with new packages. Worked on React.js, collaborating with the team to explore and complete six modules for each project. As an experienced developer, handled issues and assisted juniors in resolving their challenges.

Before that, served as a Software Developer at The Ticket 9 Event Tech Private Ltd in Coimbatore, working on an E-Commerce Application that enabled organizers to create events and users to book them through the web application. This project utilized Next.js, Tailwind CSS, TypeScript, Node.js, Express, and Firebase, and involved a team of around ten members handling both frontend and backend development and deployment. Also developed dashboards for admins, organizers, and users.

Earlier in the career, served as an Associate Software Engineer at Rurutek Private Ltd Company in Chennai, contributing to three internal projects using the MERN stack: Daily Task Management, a Meal Management System, and Income Quality Control, collaborating with a team of three members. Additionally, revamped the company’s site using HTML, CSS, and JavaScript.

RACHITHA RAVINDRAN
Business Analyst


As a seasoned Business Analyst with 2 years of experience, brings a unique blend of analytical and project management skills to Snippet Commerce 360. The role encompasses not only analyzing complex data and optimizing business processes but also leading projects to successful completion. In the capacity as a Business Analyst, excels in gathering and interpreting data, identifying areas for improvement, and formulating actionable strategies that align with organizational goals. Works closely with stakeholders to ensure their needs are met and that insights are translated into effective solutions.

Simultaneously, strong project management skills enable overseeing the end-to-end execution of key initiatives. Manages project timelines, coordinates cross-functional teams, and ensures that deliverables meet quality standards and budget constraints. The ability to balance strategic analysis with meticulous project planning and execution ensures that both business objectives and project goals are achieved. By integrating these roles, drives both operational efficiency and project success, contributing to the overall growth and effectiveness of the organization.

 

DEVELOPMENT TEAM


JESSY (JESIMA PARVEEN R.M)
UI/UX Designer


As a seasoned UI/UX Designer, specializes in creating dynamic and user-centric digital experiences across various domains. With a robust portfolio that includes designing sophisticated e-commerce platforms and intuitive admin dashboards for real estate applications, excels in translating complex requirements into seamless, engaging interfaces. Work is characterized by meticulous attention to detail and a user-centered approach, ensuring that every design decision enhances functionality and aesthetics.

Adept at balancing user needs with business goals, employing a blend of user research, wireframing, prototyping, and iterative testing to deliver impactful solutions. Proficient in using design tools such as Figma, Sketch, and Photoshop, enabling the creation of visually compelling and functional designs. The goal is to craft interfaces that not only captivate users but also drive meaningful interactions and elevate overall user satisfaction.

Mohammed Roshan
UI Lead

 He has leveraged numerous opportunities to collaborate with US clients, tailoring their eCommerce platforms to meet unique business needs. He has led the customization of user interfaces, spanning from the Home Page to the Order Placement flow, ensuring a seamless user experience. His expertise extends to the integration of third-party services, including analytics pixel integrations, ADA compliance solutions, review systems, and more.

In his role as a Technical Lead, Mohamed orchestrates efficient development processes for various eCommerce platforms, including Shopify and Magento. He plays a pivotal role in supporting distinguished clients as a Salesforce Commerce Cloud (SFCC) Associate, delivering high-quality solutions and enhancing user experiences across digital storefronts.

  

Nikita Dharane
SFCC Developer


As a Salesforce Certified B2C Commerce Developer, specializes in the development and maintenance of applications using Salesforce Commerce Cloud (SFCC). Expertise extends to integrating third-party APIs and payment gateways, ensuring seamless and secure online transactions. With additional proficiency in PHP, adept at crafting comprehensive e-commerce solutions that enhance user experience and drive business success.

 

Ajay Deepak
DevOps Manager


As a DevOps Manager at Snippet Commerce 360 Pvt Ltd, leads the seamless integration of development and operations, driving excellence through innovative automation and strategic collaboration. The role involves designing and optimizing CI/CD pipelines using Jenkins, BitBucket, and AWS Cloud, enhancing system reliability, and spearheading transformative improvements that foster efficiency and continuous innovation.

In a previous role as a QA Manager at Square DataLabs LLC, established and refined rigorous testing protocols and cutting-edge automation frameworks. This approach significantly elevated product quality, streamlined testing processes, and accelerated release cycles, ensuring a superior user experience. Additionally, worked on JLo Beauty as an Application Test Engineer, contributing to the quality assurance of the application.

 

Abhinand MC
UI Developer


As an experienced UI developer who began at SnippetCommerce 360, has honed skills in creating visually appealing and user-friendly interfaces. Over the years, has expanded expertise to include both UI and React integrations, enabling the development of seamless and dynamic web applications. Successfully contributed to and led the development of more than four diverse projects, including e-commerce platforms, CRM systems, survey applications, and real estate solutions. Extensive experience allows for delivering high-quality, tailored solutions that meet the unique needs of each project.

Expertise includes Tailwind CSS, Bootstrap, Foundation, SASS, React, Node.js, Next.js, React Bootstrap, and more.

MARIAPPAN M
UI Developer


As a UI Developer, specializes in crafting intuitive and visually appealing user interfaces for web applications. Currently working at Snippet Commerce 360 Pvt Ltd, the role involves collaborating with UX designers, back-end developers, and stakeholders to translate design concepts into interactive, responsive, and user-friendly interfaces. Works on eCommerce sites, ensuring that the design is not only visually appealing but also user-friendly by considering UX principles. Creates new animated UIs using current technologies such as Angular, React, and Next.js.

In the previous role at Techno Genesis Software Solution, worked for two and a half years. During this time, handled more than 10 projects, including eCommerce sites, admin portals, and various email templates. As a UX Designer, created many creative posters and worked on digital marketing ads.

The career started as a Visual Designer, responsible for creating banners and posters, and also partially worked on UI for websites. This role was held for six months, during which UI development technologies such as HTML and CSS were learned. After six months, transitioned from UX Designer to UI Developer to understand the development process more deeply. The journey began as a UX Designer and now continues as a UI Developer. Moving forward, aims to learn both front-end and back-end development to create entire websites from scratch to finish, aspiring to become a full-stack developer without needing support.

The journey has been challenging, with obstacles along the way, but refueling and moving towards goals has always been a constant. One day, the endpoint will be reached, but the journey will continue with new technologies and challenges. Believes in continuous learning and pushing beyond comfort zones.

MITHUN MURALI
Associate Developer


As an Associate Developer, specializes in crafting robust e-commerce solutions. With a focus on Shopify and Salesforce Commerce Cloud (SFCC), has honed skills in full-stack development over the past year. Experience includes customizing subscription businesses with Shopify by integrating external apps from the marketplace, as well as customizing Product Detail Pages (PDP) and Shop Listing pages using Liquid templates. Additionally, participated in Shopify app development, contributing to the enhancement of the platform’s functionality. Passionate about creating seamless online shopping experiences.

AMALKRISHNAN
Backend Engineer


Experienced Backend Engineer with a robust skill set in Node.js, Python, and Java Spring Boot development. Highly enthusiastic about machine learning and cybersecurity, bringing a proven track record of architecting and implementing scalable and secure applications. Demonstrates a deep passion for tackling complex technical challenges and an unwavering commitment to continuous learning and mastering new technologies. Adept at leveraging diverse programming languages, frameworks, and data structures to deliver innovative solutions, ensuring optimal performance, security, and reliability in all projects undertaken. Skilled in designing efficient algorithms and data structures, enhancing application performance and maintainability.

SACHIN C
Programmer Analyst


Specializes in developing and maintaining scalable web applications using Next.js and React.js. Excels in implementing server-side rendering (SSR) and static site generation (SSG) to boost performance and SEO. Creates responsive, user-friendly interfaces with HTML, CSS, and JavaScript, ensuring cross-browser compatibility. By integrating RESTful API endpoints and collaborating closely with backend developers, designs efficient data flows. Manages application state using Redux and Context API for optimized performance and user experience.

Commitment to code quality is demonstrated through rigorous unit and end-to-end testing with Jest. Additionally, enhances web application performance through lazy loading, code splitting, and image optimization techniques. Maintains comprehensive technical documentation for all projects. Currently working on the front end of the Realville project, applying expertise to deliver a high-quality user experience.

JIMILIT
UI Developer


Developed and maintained websites and web applications using a variety of technologies, including HTML, CSS, SASS, JavaScript, jQuery, Bootstrap, React, Material UI, Next.js, Tailwind CSS, TypeScript, and ensuring ADA compliance. Experience extends to creating UIs for websites and web applications, where successfully implemented reusable components and converted intricate designs into user interfaces. Technical acumen, combined with problem-solving skills, allows effective contribution to any project undertaken.

In addition to technical capabilities, proficient in handling multiple projects, ensuring accuracy and efficiency. Background and expertise enable providing high-quality team support and assistance, contributing to continued success and excellence.

AJITH CU
Full-Stack Developer


A software developer with over 3 years of experience specializing in full-stack development using ReactJS, NodeJS, and MongoDB. Throughout the career, successfully built and optimized numerous web applications, ensuring high performance and scalability. Expertise includes creating dynamic and responsive user interfaces with ReactJS, developing robust server-side applications with NodeJS, and managing efficient database operations with MongoDB. Passionate about leveraging skills to deliver impactful solutions and continuously learning new technologies to stay ahead in the field.


QUALITY ASSURANCE/CONTROL TEAM



SUPRIYA RANJAN OSTA
Senior QA Manager


With over 18 years of overall IT experience, including more than 5 years in client-facing roles from onshore (USA), brings extensive expertise to the current role. Currently managing an agile team of highly motivated and dedicated developers, testers, functional analysts, and others, ensuring the end-to-end delivery of products.

Key strengths include innovation, process architecture, continuous improvement, team management, solution management, high performance, and building and maintaining client relationships. Proficient in team building, effective support and solutions delivery, planning and strategy, execution, attention to detail, user experience, and achieving higher ROI. Has built strong rapport with internal and external stakeholders through effective leadership, consistently delivering solid results across all spectrums of the SDLC with continuous success and innovation. Management style is supportive, collaborative, and hands-on.

The main area of experience includes project delivery of various sizes, primarily in the domains of retail store operations and eCommerce, financial services, banking, and media publishing. Proficient in functional testing and quality assurance, with a foundational knowledge of automation testing.


JENITA
Senior QA Lead


With 11 years of overall IT experience, including 2 years working in a client location (USA), currently responsible for planning and executing test assets, reviewing deliverables throughout the test life cycle, defect management, conducting knowledge transition sessions, and supporting the automation team to identify proper automation candidates for regression. Additionally, responsible for collecting test execution metrics for manual/automation tests, status reporting, and interacting with business, onsite/offshore developers, and other project stakeholders.

Possesses extensive experience in managing multiple project teams across geographical locations, conducting walkthroughs/peer reviews/inspections of work deliverables in each testing phase, and providing continuous support to collect project data for internal and external CMMI audits. Experience spans various domains, including retail, banking, investments, and CRM, with involvement in both Agile and waterfall work models.

Strengths include cross-functional team leadership across locations, effective planning and strategy, maintaining strong rapport with internal and external project stakeholders, and ensuring on-time project deliverables.

Career Achievements: Recognized Employee award in the current organization, Awesome Attitude Award, and Best Onsite-Offshore Coordinator award from a previous client.


RAVIKANTH
Automation Test Engineer


As an Automation Test Engineer at Snippet Commerce 360, dedicated to ensuring that software products perform flawlessly and reliably. Leveraging TestComplete, designs, develops, and executes automated test scripts, and creates and maintains robust automation frameworks. The focus includes both functional and UI testing to validate the user experience and functionality of applications. Collaborating closely with cross-functional teams, defines comprehensive test plans, executes automated tests, analyzes results in detail, and reports defects through JIRA.

Committed to staying updated with the latest trends in test automation, driving continuous improvements in testing processes. This dedication has led to significant reductions in manual testing efforts, faster release cycles, enhanced product stability, and greater testing efficiency. The role is pivotal in driving quality and excellence, ensuring that software products consistently meet the highest standards of reliability and customer satisfaction. Through these efforts, contributes to the ongoing success and innovation of Snippet Commerce 360.

GOWTHAMAN
Manual Tester


Expertise in Manual Testing, including Functional Testing, Regression Testing, Sanity Testing, Smoke Testing, and Accessibility Testing, ensuring software products meet quality standards before release. Involved in all stages of the Software Testing Life Cycle (STLC). Conducts end-to-end testing of web applications across various environments, including iOS, Desktop, and Android.

Ensures the integration and functionality of backend tools such as Demandware, Bloomreach, Kount, Order lookup, GTM/GA4, Facebook pixel, Bing pixel, Lighthouse, and Clipper. Proficient in maintaining high standards of testing quality and reliability.